Quality management Essay Example for Free

Quality management EssayDialogue 2 Identify devil (2) thought leaders relative to quality management. Research each to determine their core ideas and contributions. Synthesize your thoughts about each into a one paragraph (per leader) that contains serious and meaningful statements about each thought leader, their contributions, and the relevance of the contribution today regarding the work of project managers.Joseph M. JuranDr. Juran devoted 70 years to his books, thoughts, and life work revolutionizing the philosophical system of total quality management. His developed quality management ideas work around the quality trilogy of Quality Planning, Quality Improvement, and Quality Control. Through the Juran Institute, Dr. Juran has maintained the capability to continually broaden the experiential learning of economist, scientist, and engineers around his work. Dr. Jurans teachings and guidance focus efforts on the customer and their needs, optimizes the product for those indiv iduals, optimizes the processes involved, and ensures that the process will actually produce the product. Dr. Juran tacit that the human component (the customer, the manager, the scientist, the engineer) was an integral piece of the quality process. His lessons contributed to the rise of the Japanese economy after his hands on workings with the Union of Japanese Scientist and Engineers. The driving force of information today has allowed these theories to flourish. Customer satisfaction is an ever pressing position for large and dispirited businesses. Todays managers would be hard pressed to recognise the human factor, if individuals like Dr. Juran did not lay the ground work to focus efforts on the human factors.Genichi TaguchiTaguchi was a Japanese Textile Engineer that understood the processes and influences of small and large businesses. He realized there were variables within managements control and others that we not. His major contributions/theories were the following The L oss Function- an equation to quantify the decline of a customers perceived value of a product, as the quality declines Orthogonal Arrays and Linear Graphs- tools to identify and isolate the items concerned when dealing with effective cost and time Robustness- the identified course of developing products and processes that perform uniformly regardless of the uncontrollable forces.